Do you have questions about NeoGenesis? Our FAQs address common questions about orders, products, protocols, science, and skin concerns. Do you have other questions we can help with? Feel free to reach out to our Customer Service Team at customerservice@neogenesis.com
SCIENCE
Stem Cells
Our products contain molecules from adult human stem cells that reside in the deep dermal layer and subcutaneous layer of the skin. These are the resident stem cells in the skin that repair and maintain our skin throughout our lifetime.
NeoGenesis sources the stem cell released molecules from healthy human donors that go to tissue banks within the United States. They are carefully tested and the process is highly regulated by the FDA.
No, we do not. Our products contain the molecules released from adult human stem cells.
How do NeoGenesis products differ from competitors using bone marrow or platelet derived stem cells?
Because the molecules from skin stem cells have been studied for a long time and using long term followup studies, NeoGenesis products are safe and effective and no problems have been found.
The basis of our technology began in the late 1800s in Germany with skin grafting, fat transfers, and more recently skin stem cell transplantations. All have been found to be safe with long term use in contrast to bone marrow and platelet derived stem cells.
We published our own safety study a few years ago which can be found on the National Library of Medicine website.
Plant stem cells cannot influence the cells in human skin. Plant stem cells are beneficial only in that they can work as other antioxidants do, in the fight against free radicals. They have some value as antioxidants, but that capability will break down easily if not stored correctly. Human stem cells release the molecules that have cell to cell communication with skin cells. They speak the same language and are perfectly suited to repair the skin.
Recovery 70%, Booster 40%, Skin Serum 20%, Eye Serum 10%, Intensive Moisturizer 5%, Light Moisturizer 5%, Moisturizing Mist 1%, Hair Serum 60%, NeoLash 60%, NeoBrow 60%.
Storage of the stem cells is in a moist environment that replicates the body’s natural environment for the cell. The body is mostly water, but with many factors, such as proteins, sugar molecules, fat molecules, and metabolites that maintain cellular function. The water with the many factors is what NeoGenesis uses to store stem cells.
For long term storage of the cells, a special cryogenic method is used where the cells are carefully frozen, and then carefully unfrozen for use such that ice shards are not formed that tear apart the delicate membranes of the cells. These methods have been well developed by scientists over the decades such that the methodology is appreciated by many women who undergo in vitro fertilization where the eggs and the sperm have been preserved using cryogenic preservation methods.
MicroRNAs (miRNAs), which are short, single stranded non-coding RNAs, are signaling molecules found in small amounts in our exosomes. They have been found to be important in the therapeutic effects of the molecules released from adult stem cells.
Product Safety
Our products contain molecules from adult human stem cells that reside in the deep dermal layer and subcutaneous layer of the skin. These are the resident stem cells in the skin that repair and maintain our skin throughout our lifetime.
The stem cell types used by NeoGenesis are derived from the skin, and therefore not affected by the SARS-CoV-2 virus given the virus does not infect skin stem cells.